Table of Contents

• Copyright and Disclaimer
• Introduction and “Guide to the Guide”
  • About the Author
  • About the Book
  • Dedication
  • Acknowledgments
  • How To Read This Book
  • Icon Alerts
  • Taking The Exam
    • Who May Take the Test?
    • Taking the Test
    • What Happens After the Test!
    • Exam Assessment
  • CompTIA A+ OS Technologies Exam Blueprint
    • Introduction
    • Response Limits
    • Domain 1.0: Operating System Fundamentals
    • Domain 2.0: Installation, Configuration and Upgrading
    • Domain 3.0: Diagnosing and Troubleshooting
    • Domain 4.0: Networks
• Chapter 0000:  How to Get There
  • I  Introduction to Chapter 0000
  • II  How Operating Systems Work
    • Anatomy of an OS
    • Defining the Operating System
    • Operating Systems for the A+ Certification Test
  • III  Operating System Features
    • CDI vs. GUI Interface
    • Command-Driven Interface (CDI)
    • DOS Prompt CDI Interface
    • Graphical User Interface
  • Pop Quiz 0000.00
  • IV  Windows, Mice and Keyboards
    • Mouse Clicks
    • Mouse Adjustment
    • Mouse Controls
    • The TAB Key
    • The Keyboard
    • Shortcut Keys
    • The Windows Key & The Start Menu
    • Windows Key Shortcuts and Key Combinations
  • Pop Quiz 0000.01
  • V  Desktop Navigation
    • Navigating the Desktop
    • What is a Cursor?
    • Customizing the Desktop
    • Pop Up Menus?
    • What's This?
    • Context Menus
    • Create Shortcut
    • Send To Desktop
    • Windows Menus and Dialog Boxes
  • Pop Quiz 0000.02
  • VI  My Computer and Version Information
    • Creating a Folder
    • Drag and Drop
    • The Recycle Bin
    • The Task Bar
    • Multiple Windows
    • How to Get There From Here
    • The Open Option
    • Explorer
  • Pop Quiz 0000.03
  • VII  Creating Folders In Explorer
    • Creating a Folder in the Split Display Window
  • VIII  Control Panel Features
    • Control Panel Views
    • Control Panel Icons
    • Changing the Time
    • Power Management
    • Modem Properties
    • Display Properties
    • Display Troubleshooting
    • Add/Remove Programs
    • Creating a Boot Floppy
    • System Properties
    • Troubleshooting Example: Dial-Up Adapter
  • Pop Quiz 0000.04
  • IX  Startup Configuration
    • Windows Help
    • The Troubleshooters
  • X  Summary
  • XI  Chapter 0000: Test For Success Questions
  • XII  Chapter 0000: Test For Success Answers
• Chapter 0001:  File Structure
  • I  Introduction to Chapter 0001
  • II  File structure and FAT
    • Partitioning / Formatting / File System
    • FAT
    • Using the Windows Disk Defragmenter
    • Task Scheduler
    • Creating a Shortcut for ScanDisk
    • Check for Disk Errors using ScanDisk
    • FAT 16
    • FAT 32
  • Pop Quiz 0001.00
  • III  Drive Converter
    • Using Drive Converter (FAT32)
    • NTFS4
    • NTFS5
    • HPFS
  • IV  Summary
  • V  Chapter 0001: Test For Success Questions
  • VI  Chapter 0001: Test For Success Questions
• Chapter 0010:  File Attributes
  • I  Introduction to Chapter 0010
  • II  File Attributes
    • Attributes and Permissions
    • Changing File or Folder Properties
    • File Properties and Permissions
    • Read Only Attribute
    • Hidden Attribute
    • System Attribute
    • Archive Attribute
    • Remember the RASH
  • III  Saving Files
    • Saving a File with a Different Name or Format
    • File Naming Conventions (Most Common Extensions)
    • Lost in the Maze?
  • IV  File Management
    • Compress? Encrypt?
    • Drive Space 3
    • Compress a Drive
    • Using Compression Agent
    • Understanding Disk Compression
    • Encryption
    • PGP (Pretty Good Privacy) is One Such Program
  • Pop Quiz 0010.00
  • V  Backup/Restore
    • Method to the Madness
    • Archive Bit
  • VI  All Backups are Not Created Equal
    • Full Backup
    • Differential Backup
    • Incremental Backup
    • Backup Method for Windows 9x
    • Running Backup via the Wizard
  • VII  Summary
  • VIII  Chapter 0010: Test For Success Questions
  • IX  Chapter 0010: Test For Success Answers
• Chapter 0011:  DOS
  • I  Introduction
  • II  Command Line Commando
  • III  What is DOS?
    • Identifying the Files
  • IV  COMMAND.COM and Basic DOS Commands
    • The DIR Command
      • Wildcards
    • Better Prompting with PROMPT
    • Hiding PROMPT and CLS
    • The VER command
    • DATE
    • TIME
    • COPY
    • The 8.3 Filename Limit and Common Extensions
    • DEL / ERASE
    • REN (RENAME)
    • TYPE
    • EDIT
    • SETVER
  • Pop Quiz 0011.00
  • V  File-Related DOS Commands
    • FDISK and FORMAT
    • File Transfer
    • SCANDISK
    • ATTRIB
    • The Archive Attribute
    • Batch Files
      • CD-ROM Device Driver Trick
    • HIMEM
    • MEMMAKER
    • DEFRAG
    • SCANREG
    • Directory Management
    • Roots
    • Registry
  • VI  Summary
  • VII  Chapter 0011: Test For Success Questions
  • VIII  Chapter 0011: Test For Success Answers
• Chapter 0100:  New Technology
  • I  Introduction to Chapter 0100
  • II  NT Fundamentals
    • Booting
    • Navigation
    • Control Panel
    • Memory Swap Files
    • File Structure Review
    • Disk Administrator
    • Printing
    • Maintenance / Clean-up Utilities
    • Task Manager
    • Command Line Differences
    • Networking
    • Profiles
    • RAS: Remote Access Service
  • III  Upgrading and Installation
    • Installation Requirements
    • Installation Process
    • NT File Requirements
  • IV  Troubleshooting and Dr. Watson
    • Overcoming Challenges
  • V  Summary
  • VI  Chapter 0100: Test For Success Questions
  • VII  Chapter 0100: Test For Success Answers
• Chapter 0101:  Networking
  • I  Introduction to Chapter 0101
  • II  Network Components
    • Network Topology
    • Network Models
    • Peer-To-Peer
    • Domains
    • Client/Server
    • Workgroups
  • III  Network Communication
    • Adapters
    • Clients
  • IV  Protocols
    • TCP/IP
    • IP
    • DNS and WINS
  • V  Network Utilities
    • PING
    • TRACERT (Traceroute)
    • Dial-Up Networking
    • Printer and File Sharing
    • Network Drive Mapping
  • VI  Troubleshooting
  • VII  Summary
  • VIII  Chapter 0101: Test For Success Questions
  • IX  Chapter 0101: Test For Success Answers