CertiGuide to A+ (Operating Systems)  9  Chapter 0100:  New Technology

VI  Chapter 0100: Test For Success Questions 1 Chapter 0101:  Networking

1. Your company is upgrading to Windows 2000 Professional. Which of the following operating systems can you upgrade to Windows 2000 Professional? (Choose two)

A. OS/2

B. WINDOWS 3.x

C. WINDOWS 9x

D. WINDOWS NT 4.0

E. WINDOWS FOR WORKGROUPS 3.x

Explanation: WINDOWS 9x and WINDOWS NT 4.0 are supported for upgrades, as is Windows NT 3.51. OS/2 and earlier versions of Windows are not upgradeable to Windows 2000 Professional.

2. A customer is running Windows NT and has 20GB of unformatted hard disk space. He wants to format the 20GB drive, move the data from his 5GB drive and label the 20GB drive as drive B. What Windows NT applet can perform all these tasks for him?

A. File Administrator

B. Partition Magic

C. Drive Administrator

D. Disk Administrator

Explanation: Disk Administrator is the name of the applet that can be used to format a drive, set the volume label of a drive, and copy a drive’s data. Partition Magic is a third-party app. The other choices are not valid.

3. You need to create a Windows NT 4.0 boot diskette. Which three files do you need to copy to the diskette? (Choose three)

A. NTLDR

B. BOOT.INI

C. MSDOS.SYS

D. NTDETECT.COM

E. OSLOADER.EXE

Explanation: NTLDR, BOOT.INI, and MSDOS.SYS are used on an NT 4.0 boot disk. MSDOS.SYS and OSLOADER.EXE are not.

4. What command creates an Emergency Repair Disk for Windows NT 4.0?

A. EBD.BAT

B. RDISK.EXE

C. ERD.EXE /S

D. Add/Remove Programs

Explanation: RDISK.EXE is used to create an Emergency Repair Disk for Windows NT 4.0. Specifically, you would use the command RDISK.EXE /S, then follow the on-screen prompts. The other choices are not valid ways to accomplish this task. Watch out for “ERD.EXE /S”, which sounds reasonable (since the Emergency Repair Disk is sometimes called an ERD, and the switch used on RDISK to create the ERD is /S).

5. Your computer will not boot, and you think it is because some of your boot files have been deleted. Which files must be present in the root directory of the system partition in order for Windows NT 4.0 to boot?

A. NTLDR, BOOT.INI, NTDETECT.COM

B. IO.SYS, MS-DOS.SYS, NTLDR, SYSTEM

C. IO.SYS, MS-DOS.SYS, BOOT.INI, COMMAND.COM

D. NTLDR, COMMAND.COM, NTDETECT.COM, BOOT.INI

Explanation: NTLDR, BOOT.INI, and NTDETECT.COM are needed for Windows NT 4.0 to boot. COMMAND.COM is a DOS command interpreter, which is not a critical component of Windows NT. Similarly, IO.SYS and MS-DOS.SYS are artifacts of the DOS days as well, which aren’t relevant to Windows NT 4.0.

6. You have a custom application that is conflicting with another application. What can you do to temporarily fix the problem on a Windows NT system?

A. Run MSCONFIG

B. Run REGEDT32.

C. Reinstall the application.

D. Run the application in a protected memory space.

Explanation: MSCONFIG will let you customize the environment, WIN.INI. SYSTEM.INI and startup programs. Reinstalling would only fix the problem if the other application was installed most recently and overwrote something needed by the conflicting application. REGEDT32 might be a way to resolve the problem, but MSCONFIG is a more likely solution. NT runs applications in protected memory space, so you don’t need to do anything to cause that to occur.

7. You updated a device driver on a Windows NT 4.0 Workstation, and now the computer fails to boot to the GUI. What should you do?

A. Reload NT

B. Run ScanDisk and Disk Defragmenter

C. Press F5 to enter safe mode and delete the last device installed

D. Press the spacebar when the Load Last Known Good Configuration message appears

Explanation: It is not necessary to reload NT. Running Scandisk and Disk Defragmenter won’t solve the problem.

8. When a print job is stalled in Windows NT 4.0, what should you try first?

A. Restart the PC

B. Restart the spooler

C. Try another printer cable

D. Try another printer driver

Explanation: If the printer was working before, the cable and printer driver are probably not the problem. Restarting the PC that the printer is connected to may solve the problem as well, but restarting the spooler is a better and more reliable way to do it.

9. An error occurs on your Windows NT 4.0 workstation, and Dr. Watson has created a log file. Where can you find the file to review what has caused the error?

A. C:\

B. C:\WINNT

C. C:\WINNT\SYSTEM

D. C:\WINNT\SYSTEM32

Explanation: C\WINNT is the folder containing the DRWTSN32.LOG file produced by Dr. Watson. The other choices are not valid.

10. You just received a Windows NT stop error with the full blue screen. How can you print out the error message that was generated?

A. Do a print screen

B. Reboot and edit the system log

C. Reboot and open file 0000.chk

D. Reboot and browse the temp folder

Explanation: Editing the system log won’t help. Files named like fileNNNN.chk are from SCANDISK.

11. Which utility would you use to get a computer's IP address in Windows NT 4.0?

A. TRACERT

B. NETSTAT

C. IPCONFIG

D. NBTSTAT

Explanation: IPCONFIG is the most direct way to get the computer’s IP address. TRACERT shows you the path from your computer to another one. NETSTAT shows all active connections. NBTSTAT shows NetBIOS related status information.

12. Which service must be installed on a Windows NT 4.0 system to allow Dial-Up Networking access?

A. Net BEUI

B. IPX/SPX

C. Remote access service

D. Dial-Up Networking V 1.3

Explanation: Remote Access Service, or RAS, must be installed. Dial-up networking appears once RAS is installed. NetBEUI and IPX/SPX are not required for Dial-up networking to function.

13. Which command would you use to remove an NTFS volume from a PC that no longer contains Windows NT 4.0?

A. MOVE

B. FDISK

C. FORMAT

D. DELTREE

Explanation: FDISK will let you remove an NTFS volume from a PC that no longer contains Windows NT 4.0. Technically, if the PC now contains Windows 2000 or Windows XP, FORMAT would work as well … but it would NOT work on other versions of Windows, which do not understand NTFS partitions. MOVE and DELTREE affect files, and will not remove the NTFS file system.

14. You need to create a Windows NT Boot Disk. Which files must you have on the disk? (Choose two)

A. NTLDR

B. BOOT.INI

C. NTFS32.BIN

D. WINNT32.INI

E. NTDETECT.COM

Explanation: NTLDR and NTDETECT.COM are required. BOOT.INI is normally required, but under certain circumstances you can get away without it. The other choices are not valid.

15. Windows fails to boot because a customer deleted a file from a Windows NT 4.0 Workstation. Which of the following might have been deleted?

A. BOOT.INI

B. CONFIG.SYS

C. COMMAND.COM

D. AUTOEXEC.BAT

Explanation: BOOT.INI may have been deleted. The other files are not required by Windows NT 4.0.

16. A Windows NT 4.0 command prompt can be invoked with which command?

A. CMD.EXE

B. RUN.COM

C. COMMAND.EXE

D. COMMAND.COM

Explanation: CMD.EXE is used to invoke a command prompt on Windows NT 4.0. COMMAND.COM is the Windows 9x/DOS command interpreter. RUN.COM and COMMAND.EXE are not valid options.

17. A Windows NT 4.0 emergency repair disk can be created using what command?

A. RDISK.EXE

B. ERD.EXE

C. EMERGENCY.COM

D. FORMAT /ERD A:

Explanation: RDISK.EXE is the command used to create a Windows NT 4.0 ERD. The other options are not valid.

18. What will happen if you run 'WINNT /B' from a command prompt on the Windows NT 4.0 installation CD.

A. 3 NT setup disks will be created

B. The Windows NT 4.0 registry will be backed up

C. Windows NT 4.0 will be installed without prompting for boot diskettes

D. Windows NT 4.0 will be installed and boot diskettes will be created

Explanation: Windows NT 4.0 will be installed without prompting for boot diskettes.

19. While logged in as a local administrator, you install an application on Windows NT 4.0 for an employee of your firm. You test it and it works fine. You reboot and tell her to log in and call you if she has a problem. She calls to report that the application will not run. When you log in, it runs fine. Why?

A. NTFS permissions prevent her from running the application

B. Incorrect CD Key

C. The EVERYONE group is missing in the application's security properties

D. The application was not installed by the user

Explanation: This would explain why you can run it and she can’t. Technically, D is the problem, too, but what you really should know about this scenario is that the problem is caused by NTFS permissions.

20. While booting you receive the following message when booting Windows NT 4.0 Workstation: "NTLDR not found. Please insert another disk". What should you do to fix the disk?

A. Extract the file from the CD

B. Run the emergency repair process

C. Copy the file from any Windows system

D. Copy the file from another Windows NT system

Explanation: Running the emergency repair process will fix it, by replacing the MBR (Master Boot Record).

21. Which OEM installation CD always requires a boot floppy because the CD-ROM is not bootable?

A. Windows 95

B. Windows 98

C. Windows 2000

D. Windows NT 4.0

22. After installing a new hard drive, which Windows NT 4.0 utility should you use to make it usable?

A. FDISK

B. FORMAT

C. DISKEDT32

D. Disk Administrator

23. Your Windows NT 4 system will not boot. What is the first thing to try?

A. Format and restore from tape.

B. Boot to Safe Mode.

C. Use the Last Known Good Configuration.

D. Reinstall NT using three boot disks and the CD.

Explanation: C. Use the Last Known Good Configuration. Restoring and reinstalling are drastic steps. If the Last Known Good Configuration doesn’t work, try booting to safe mode.

VI  Chapter 0100: Test For Success Questions 1 Chapter 0101:  Networking