CertiGuide to A+ (Operating Systems) - Troubleshooting Example: Dial-Up Adapter

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CertiGuide to A+ (Operating Systems)
9 Chapter 0000: How to Get There
9 VIII Control Panel Features

System Properties

Pop Quiz 0000.04

Troubleshooting Example: Dial-Up Adapter
(Page 3 of 3)

Update Driver

Go back to the Driver tab and choose the Update Driver Tab, as shown in Figure 75.

**Figure 75: The Update Driver Tab For the Dial-Up Adapter**

A wizard or help window will tell you to click next while it searches for information. This is only one of a number of wizards in Windows, which step you through common administrative tasks.

**Figure 76: The Update Driver Wizard**

Then choose to either have Windows search for a driver or to load a driver from a downloaded update or manufacturer’s drivers disk.

**Figure 77: Choosing the manual option to choose a driver**

**Figure 78: Choosing the Dial-Up Adapter Window**

The Dial Up Adapter is listed, so select that. This is the time to use the manufacturer’s driver disk or to use a downloaded driver update, by clicking the Have Disk option.

**Figure 79: Update the Driver Wizard**

After installing the driver, click Finish to complete the wizard. Often you may need to reboot your computer after installing a driver. This is less true on later versions of Windows, particularly Windows 2000 and later, than on earlier versions.

[spacer] Troubleshooting Driver Updates

The process of troubleshooting and driver updates is virtually the same for all computer devices through the System Properties, in the Control Panel.

8 Practice Exploring System Properties

System Properties

Pop Quiz 0000.04

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