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Table Of Contents  CertiGuide to A+ (Operating Systems)
 9  Chapter 0100:  New Technology

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NT File Requirements
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 Overcoming Challenges
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IV  Troubleshooting and Dr. Watson

Now that you know about NT and it’s layers of protection, it is clear to you that less fatal errors may be contained. For example, lets assume that WinWord.Exe dies a horrible death while you are typing an A+ O/S book. (It happens!)

You might want to know what is going on. NT is there to help you. At the point WinWord.Exe dies, a message comes up informing you of the fatal error. This message come courtesy of Dr. Watson. This digital doctor will write out all sorts of data about what was happening to help you figure out what caused the crash of Word. (Generally, it’ll be of more help to a program’s authors than it will be to you, but it’s useful to know how to collect this data in case Microsoft or another vendor asks you to do so.) The file DRWTSN32.LOG can be found in the WINNT folder. Click Start, then Run, and then type drwtsn32.

Dr. Watson’s Clues

Dr. Watson will leave evidence of the crime in the file DRWTSN32.LOG found in the WINNT folder.


Figure 156: Dr Watson help message

 

Figure 157: Dr. Watson log file window

 

Figure 158: Dr. Watson message decoded

 

Figure 159: Dr Watson log

 

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