The objective of this chapter is to provide the reader with an understanding of the following:

1.7 Identify proper procedures for installing and configuring peripheral devices:

• Monitor/video card
  
  
• Modem
  
  
• USB peripherals and hubs
  
  
• IEEE 1284
  
  
• IEEE 1394
  
  
• External storage
  
  
• Portables: Docking stations; PC cards; Port replicators; Infrared devices

2.1 Identify common symptoms and problems associated with each module and have to troubleshoot and isolate the problems:

• Mouse; Modems; USB; Keyboard; Peripherals

5.1 Identify basic concepts, printer operations and printer components:

• Paper feeder mechanisms
  
  
• Types of printers: Laser; Ink jet; Dot matrix
  
  
• Interfaces: Parallel; Network; USB; Infrared; Serial

5.2 Identify care and service techniques and common problems with primary printer types:

• Feed and output
  
  
• Errors (printed or displayed)
  
  
• Paper jam
  
  
• Print quality
  
  
• Safety precautions
  
  
• Preventive maintenance