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Table Of Contents  CertiGuide to A+ (A+ 4 Real)
 9  Chapter 4: Diagnosing and Troubleshooting in the Windows OS

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 General Boot Sequence
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Troubleshooting the Windows Start-up “Journey”

“The journey of a thousand miles begins with one step." -- Chinese Proverb

OS start up is a journey with steps. You do not think there are many steps until something gets wrong and you do not know how to make Windows start again. Once something gets wrong you need to diagnose which part of this chain is broken. Failure to load Windows can be a hardware problem, driver problem or other software problem. The best thing you can do is find out what happened between the last successful system startup and the unsuccessful one, in particular find out about software or hardware installations and how the system was shut down.

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Chapter 4: Diagnosing and Troubleshooting in the Windows OS
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