WARNING: This site is intended for online use only; mass-downloading of pages degrades the server and is prohibited.
If you attempt to use tools to mass-download the site, you may be blocked permanently by automated software.
If you want to read this CertiGuide offline, please use one of the links on the left to purchase a convenient PDF copy. Thank you.

Read this whole guide offline with no ads, for a very low price!
Click Here!

Custom Search






Table Of Contents  CertiGuide to A+ (A+ 4 Real)
 9  Chapter 4: Diagnosing and Troubleshooting in the Windows OS
      9  Troubleshooting Utilities

Previous Topic/Section
System Configuration Editor (SysEdit.exe)
Previous Page
Pages in Current Topic/Section
1
Next Page
ConfigSafe
Next Topic/Section

Microsoft System Information Tool (Msinfo32.exe)

This tool collects system information such as installed hardware, drivers, resources they use. It is a kind of “all the information on one place” tool. You can easily search this database, it’s well organized and you have a find option in new versions. It will show you conflicts, but all the information is read only. You cannot change anything if it doesn’t count that can call other troubleshooting tools from the menu. All the information it collects can be easily exported to a file, which is excellent for technical support duties. Technical support personnel will know the user’s both hardware and software environment at the time, if it gets it saved in .NFO file! You can even directly connect to the remote computer and get this information. And the list of great features does not end here: in addition to this, you can see a directory so that you can track changes! You can manage the program from the command line meaning you can send a batch to your customer, which the customer then saves the information for example.

Figure 340: Microsoft System Information Tool

 


An awesome diagnostic tool: the information is divided into categories: Hardware Resources, Components, and Software Environment.

Msinfo32.exe is an updated version of Winmsd.exe (Microsoft Diagnostics). In Windows 2000 an XP when you run Winmsd.exe the Msinfo32.exe is being run.

Msd.exe is a 16-bit version of Microsoft Diagnostics. It's a text mode version you'll use in DOS and Windows 3.1.

System Information was first introduced in Windows 98.


Previous Topic/Section
System Configuration Editor (SysEdit.exe)
Previous Page
Pages in Current Topic/Section
1
Next Page
ConfigSafe
Next Topic/Section

If you find CertiGuide.com useful, please consider making a small Paypal donation to help the site, using one of the buttons below. You can also donate a custom amount using the far right button (not less than $1 please, or PayPal gets most/all of your money!) In lieu of a larger donation, you may wish to consider buying an inexpensive PDF equivalent of the CertiGuide to A+ (A+ 4 Real) from StudyExam4Less.com. Thanks for your support!
Donate $2
Donate $5
Donate $10
Donate $20
Donate $30
Donate: $



Home - Table Of Contents - Contact Us

CertiGuide to A+ (A+ 4 Real) (http://www.CertiGuide.com/apfr/) on CertiGuide.com
Version 1.0 - Version Date: March 29, 2005

Adapted with permission from a work created by Tcat Houser et al.
CertiGuide.com Version Copyright 2005 Charles M. Kozierok. All Rights Reserved.
Not responsible for any loss resulting from the use of this site.