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Table Of Contents  CertiGuide to A+ (A+ 4 Real)
 9  Chapter 4: Diagnosing and Troubleshooting in the Windows OS

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Restoring the Registry
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Illegal Operation
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Less Fatal Errors

“Computer just told me that I had completed an illegal operation. I’m not even a doctor!”
-- Windows User
78

Do not expect every Windows error message to tell you much about the problem, many of them just cannot help you much and you need to investigate. A lot of information do not mean much even to application developers. Still it is a good practice to write down the exact error message when trying to help assist the developer of the application; it might help. Nevertheless, to A+ technician information like “illegal operation in Mathpass.exe happened” is more than enough, as in the example shown in Figure 319.


Figure 319: Illegal Operation Dialog Box

 

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 __________________

78. An urban legend, don't know if this really happened.

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Restoring the Registry
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Illegal Operation
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